Technology Vendor Manager

(Atlanta, Full-time, Hybrid)

Fisher Phillips, a premier international labor and employment law firm, is seeking a skilled and experienced Technology Vendor Manager to join our team. In this essential role, the Vendor Manager will play a critical role in managing Fisher Phillips’ portfolio of technology vendors. This position is responsible for maintaining strong, proactive relationships with third-party providers across IT, Security, and Information Governance functions. The Vendor Manager will ensure alignment of vendor deliverables with firm objectives, oversee contract renewals, service agreements, and RFPs, assist in technology procurement processes, and contribute to the implementation of new vendor and contract management tools.

Key Responsibilities

• Serve as the primary point of contact for vendor relationships across IT, Security, and Information Governance, ensuring consistent communication and accountability.
• Track key contract milestones, including service renewals, expirations, and performance reviews to ensure timely action and prevent lapses.
• Coordinate and support RFP processes for new technology projects and vendor evaluations.
• Work closely with stakeholders across IT, Security, Governance, Procurement, and the firm’s General Counsel to align vendor services with firm requirements and policies.
• Ensure timely processing of IT invoices and expenses.
• Coordinate the negotiation, review, and execution of vendor contracts and amendments in collaboration with internal legal and procurement teams.
• Monitor vendor performance against SLAs and escalate service issues as appropriate.
• Partner with the Application Support team to ensure vendor oversight and license compliance are aligned.
• Participate in the planning and implementation of new vendor and contract management tools and systems.
• Maintain accurate documentation of vendor contacts, contracts, service levels, and related metrics.
• Ensure vendor-related processes support the firm’s information security and governance policies.
• Stay informed of industry trends, new vendors, and best practices in vendor management and technology procurement.
• May include supervisory or team leadership responsibilities depending on department growth and structure.

Requirements

• Technology degree and/or 5 years of experience in IT vendor management, procurement, contract administration, or related IT operations role is preferred.
• Strong understanding of IT products, services, and vendor ecosystems.
• Experience managing RFPs, contracts, service level agreements, and vendor relationships.
• Excellent organizational, communication, and negotiation skills.
• Proven ability to manage multiple vendor engagements and deadlines concurrently.

Preferred:

• Familiarity with ITIL principles and frameworks.
• Vendor management or ITIL certifications (e.g., VMO, ITIL Foundation) are a plus.
• Experience in legal, professional services, or other compliance-driven industries.
• Knowledge of contract lifecycle management (CLM) tools or vendor management platforms.

Why Join Us

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.