Marketing Operations Specialist

Work Arrangement: Full-time, remote position. We’re looking for talented professionals located in Tampa, FL or Charlotte, NC to join our team and work remotely while staying connected locally.

Fisher Phillips, a renowned international leader in employment and labor law, continues to expand its marketing and business development initiatives to support firmwide growth. We are seeking a detail-oriented and proactive Marketing Operations Specialist to join our Marketing & Business Development (MBD) team. In this role, you will provide critical operational support, ensuring that budgets, projects, and marketing systems are managed effectively. You will work closely with the Director of Business Development & Marketing and the Chief Business Development & Marketing Officer (CBDMO), helping to keep projects on track and resources aligned.

This role reports to the Chief Business Development & Marketing Officer.

*Qualified candidates are encouraged to apply to be considered for this opportunity.

Key Responsibilities

• Coordinate Budgets and Financial Operations: Maintain and track marketing budgets, process invoices, reconcile expenses, and prepare financial reports. Support annual budget planning and forecasting, and manage vendor relationships to ensure compliance with firm guidelines.
• Facilitate Projects and Strategic Initiatives: Assist department leadership to oversee cross-functional projects and firmwide initiatives, maintaining timelines, deliverables, and accountability. Provide regular progress updates and ensure all stakeholders remain aligned.
• Coordinate Promotional Store and Brand Resources: Maintain the firm’s promotional store, including vendor coordination, product selection, inventory management, and fulfillment of attorney and staff requests in line with brand standards.
• Support Team Operations and Communication: Administer the MBD Microsoft Teams channel and marketing-related content on the firm’s intranet to ensure timely sharing of updates, resources, and communications. Coordinate scheduling and logistics for team calls and meetings, take detailed notes, and distribute action items for follow-up. Maintain team resources, templates, and process documentation.
• Recommend and facilitate Process Improvement and Efficiency: Recommend and implement enhancements that streamline workflows, increase collaboration, and improve overall effectiveness of the MBD function.
• Collaborate Across Departments: Liaise with Finance, IT, HR, PD, KM and other business services teams to ensure alignment on budgeting, technology, and firmwide initiatives, fostering a cohesive and efficient operational approach.

Requirements

• At least 3–5 years of relevant experience, preferably in a law firm or professional services organization.
• Bachelor’s degree in business, marketing, communications, or a related field.
• Strong organizational and project management skills, with the ability to handle multiple priorities under tight deadlines.
• Demonstrated experience with budgeting, financial tracking, and vendor management.
• Proficiency in marketing technologies and platforms (CRM, databases, dashboards, project management tools).
• Excellent written and verbal communication skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Collaborative mindset with a client-service orientation.

Equal Opportunity / FCA statement

Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA).

Equal Opportunity Employer

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.

Why Join Us

At Fisher Phillips, exceptional talent is the foundation of our success. Joining our team means collaborating in a professional, dynamic environment leveraging cutting-edge technology. Our leadership fosters professional growth and provides opportunities to challenge yourself.

Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays. Wellness programs and 24/7 telehealth services support your overall well-being. Visit www.fisherphillips.com to learn more.

Additional Notes

The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.